FAQs

General Information

Wholey provides you with smoothies, shakes and bowls made from shock frozen organic ingredients that you can prepare in your mixer within 60 seconds. #readytoblend

For our Wholeys we use different kinds of fruits and vegetables, nuts, dried fruits, herbs and superfoods in organic quality. Depending on the variety, a lot of things come together. Our products do not contain any hidden sugars or preservatives but only whole, unprocessed ingredients.

You can easily store our products in your freezer and prepare them as needed. You fill the cup up to the rim with water, throw everything together into the mixer and mix everything for only 60 seconds (sometimes longer, depending on the power of your mixer).

Our recipes are developed and refined in close cooperation with a chef and nutrition experts, which can take several months.

Of course! We only use ingredients of organic and Demeter quality. Only ingredients of the highest quality, which are treated or processed without chemical substances are chosen by us in order to offer you the best smoothies available on the market.

That’s right, NOmilkshakes! It’s not a spelling error. The Nomilkshakes are our reinterpretation of the classic. Completely without milk or ice cream, completely vegan and gluten-free. Just a no-milk shake! Completely composed on a nut basis, our Nomilkshakes contain plenty of vitamins, minerals, proteins and fiber. Perfect as a snack between meals or as a meal replacement. Comes in: Strawberry, chocolate and vanilla.

Only through the direct shock freezing of fruits and vegetables, harvested at the optimal time of ripeness, vitamins and minerals are preserved over a very long period of time. Unlike many processed products, no heat treatment is required to produce a longer shelf life. This is because important nutrients are lost during the pasteurization process, which are then often artificially added again afterwards. And that’s exactly what we don’t want!

The ingredients for our Wholeys are weighed and portioned exactly to the gram. We blend our Supercubes by hand in our small production facility in Berlin-Pankow. They complete the finely tuned recipes.

We use BPA-free organic plastic cups that are industrially compostable. More precisely, this is a bioplastic made of PLA (polylactic acid), which is produced on the basis of corn starch. The plant starch is converted into sugar, which is the raw material for the novel bioplastic.

It therefore consists entirely of natural, regenerative resources and decomposes within 90 days during industrial composting. The natural material is CO2-neutral both during decomposition on the compost and during combustion.

Ordering

You decide if you want to try our smoothies once with a 6-, 12- or 24-unit box or if you want to buy a Wholey subscription directly. You can choose your favorite varieties according to your taste and change your subscription at any time.

With the order you can choose whether you want to be supplied wednesdays or thursdays.

The prices in our shop include all taxes and fees. So there are no further fees for the payment.

You can choose between the following payment methods in our shop:

Shipping

Our Wholeys are shipped in a more expensive but environmentally friendly straw packaging instead of styrofoam. We also add dry ice to maintain the cold chain, which is of course reflected in the shipping costs. To ensure that you have your Wholey delivery in your hands quickly and to ensure continuous cooling, we also send all packages with express delivery.

We ship within Germany and recently we’re shipping to Austria.

Currently we deliver on two days a week: Wednesday & Thursday. Our shipping days are always Tuesdays and Wednesday. Your order must therefore reach us by Monday, 6:00 PM, or Wednesday, 9:30 AM, at the latest, so that the package arrives at the desired day.

In order to deliver our smoothies to you in the best possible quality, the cold chain must be maintained at all times, which makes shipping a special challenge. Together with dry ice, we pack the Wholeys in insulated packaging made of straw, which provides up to 48 hours of cooling.

If you can’t receive the package yourself, you should leave a note for the mailman where he can drop it off. Thanks to the insulated packaging, the smoothies remain frozen for a few hours even after delivery, so you can pick up the package in the evening and stow the goods in the freezer.

Before the dry ice can be disposed of, it must evaporate completely. Leave the dry ice in a well-ventilated room or outdoors. After evaporation, you can dispose of the packaging in the recycling bin.

When choosing our packaging, we focused on keeping the waste load low. For this reason, we have opted for sustainable insulating straw packaging. You can easily dispose of the straw in your garden or in via organic waste. Please remove the foil first and dispose of it separately. You simply throw the carton into the paper bin.

Products & ingredients

Our smoothies provide you with the whole, unprocessed fruit, unlike many ready-made smoothies. Therefore, our Bowls, smoothies and shakes have a particularly high vitamin content and allow you to quickly and easily absorb a large quantity of fruits and vegetables, and thus important vitamins and nutrients.

Of course. All our products do without animal products. Our shakes are made from nuts, without milk or ice cream, completely vegan and gluten-free.

As a special kick many of our recipes contain handmade Supercubes. For this we use partly very exotic ingredients, which we process as a whole, in pieces or also in powder form to produce our Supercubes – super tasty, super good.

We want to make it possible for you to eat a healthy diet. To ensure that you are provided for holistically, we are happy to take care of all the other aspects, such as cutting and portioning. This way, you don’t waste time shopping, researching and preparing, and you can always be sure that the result will taste just as good as you imagined it to.

On our product detail pages you will find a list of all ingredients. But you won’t find more than fruits, vegetables, nuts and herbs there 😉

Our fruits and vegetables are only harvested at the highest degree of ripeness when they are particularly rich in nutrients. It is shock-frosted within a few hours of harvesting. Shock freezing preserves all nutrients for several months. The fruits and vegetables do not lose quality over time, but always remain fresh to the maximum; it is also ensured that our products have a shelf life of at least six months.

That’s also possible. Especially the bowls and shakes get creamy with extra milk. We recommend that you use plant milk for this.

No! You simply fill the cup with the frozen fruits with water and put everything together in the mixer. Depending on your mixer’s performance, you’ll need to adjust the mixing time a little to make sure everything is crushed.

Sustainability

Our cups and lids are made of PLA (polylactic acid). Our PLA packaging is produced from renewable raw materials (for us: corn starch) and is considered “industrially compostable” according to the European certification standard DIN EN 13432. This requires, among other things, a decomposition of the product of at least 90% of the raw material within a period of 90 days. However, most composting plants in Germany operate with a shorter decomposition rhythm of only 60 days. As the quantities of compostable packaging currently used are still too low, additional pioneers such as ourselves are needed to convert the systems to the longer cycle. As it is already the case in the Netherlands, for example. This means that PLA should currently be disposed of as residual waste and is incinerated.

Due to the too small quantities, a separation of conventional plastics and bioplastics by type via the (yellow) recycling bin is not yet economically sensible in order to establish a closed recycling cycle for the bioplastics or to make their recycling approach more interesting. We hope that this will change with the increasing use of these plastics.

Against this background, it is currently ecologically most sensible to dispose of the cups & lids in the residual waste bin. These are then used to generate energy within the framework of thermal recycling. Only the amount of CO2 that the plant has absorbed from the atmosphere during its growth process is released into the atmosphere, thus reducing the amount of fossil greenhouse gas produced during combustion.

Alternatively, if the packaging is disposed of via the (yellow) recycling bin, this is also noncritical. Usually not everything that ends up in the recycling bin is also recycled. More than 60 percent of the contained portion is regularly sorted out in a sorting plant and is returned via this mechanism to the aforementioned thermal recycling process, whereby PLA, as described above, has clear advantages over PET, since it is still made from petroleum.

Our PLA packaging consists of renewable raw materials (corn starch). If the packaging is thermally recycled, only the proportion of CO2 is released which the plant has absorbed during its growth process. Production and transport consume energy. However, compared to conventional plastic production (PET), this is up to 75 percent lower.

Glass as a packaging option naturally has its justification. Of course, in individual cases this must also be considered in relation to the product to be packaged. In our case, i.e. for frozen products, glass is simply not a sensible alternative.
The manufacture and melting of glass requires a high level of energy input. In addition, glass has a very high dead weight and thus causes significantly more emissions, especially during transport. We are currently and in the future in dialog with various packaging experts, manufacturers and developers in order to ensure the most sustainable packaging possible for the future.

As a small company from Berlin it is not yet possible for us to integrate such a system due to logistical and cost reasons. In addition, a returnable system is only advantageous if the cycle remains closed. If a reusable cup gets into the environment, it is also not compatible with nature. Unfortunately, there are still too many outliers in returnable systems and again and again plastic ends up in nature.

Shots

HPP (High Pressure Processing) ein innovatives Verfahren, mit dem Lebensmittel haltbar gemacht werden können. Es bleiben alle wichtigen Vitamine und Nährstoffe, aber auch die Textur und der Geschmack des Produktes erhalten. Wir verwenden es für unsere Ginger Shots, um die beste Qualität zu ermöglichen.

Die Durchführung des Verfahrens ist relativ einfach. Die fertig abgefüllten, produzierten und verschlossenen Flaschen werden in einen Korb gestellt. Dieser Korb wird in eine Druckkammer gefahren, die dann mit Wasser gefüllt wird, welches als Drucküberträger dient. Es folgt der ausschlaggebende Punkt des HPP-Verfahrens: Das Wasser wird so aufbereitet, dass ein Druck von 6000 bar entsteht. Zur Einschätzung, das ist ungefähr 5x so viel wie am tiefsten Punkt des Meeres. Dieser Druck führt dazu, dass das Produkt haltbar gemacht wird.

Das Ziel von Haltbarkeitsverfahren ist es, Keime und Bakterien abzutöten – das ist auch beim HPP-Verfahren der Fall. Allerdings hat das Verfahren einen Vorteil gegenüber der Pasteurisation (dem Erhitzen): beim HPP-Verfahren wird ausschließlich Druck verwendet, womit alle Vitamine und Nährstoffe erhalten bleiben, da sie normalerweise sehr hitzeempfindlich sind. Dies ist der große Pluspunkt bei kaltgepressten Säften die mit HPP behandelt werden: Gegenüber abgefüllten Säften und Shots in Tetrapaks, bei denen die wichtigen Nährstoffe abgetötet werden, ist bei unseren Shots noch alles enthalten, was das Produkt erst richtig gesund machen.

Die Wahl des Materials für unsere Produkte ist immer eine wichtige Angelegenheit und auch bei unseren Shots haben wir lange überlegt und uns dann für rPET, also recycelten Kunststoff, entschieden. Plastik ist im HPP-Verfahren der optimale Drucküberträger. Glasflaschen würden dem hohen Druck nicht standhalten und zerspringen, oder aber, der Druck würde durch die Beschaffenheiten des Materials gar nicht erst an das Produkt gelangen und somit nicht haltbar gemacht werden können. Plastik ist daher ein optimales Material, um die Shots nachhaltig zu konservieren.

Delivery to: Germany

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